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Resetting Your DirecTV Box

Sometimes after a DirecTV box has been disconnected, it cannot find the satellite signal again. When this happens, it will put a notice on your TV screen that says, “Searching for Signal.” This sometimes happens in apartment complexes where many customers share the same antenna. It can also happen when stormy weather moves your satellite.

Check the cable connections, making sure that the “Satellite In” and “Satellite Out” cables are connected to their designated ports. The box should be connected to a working phone outlet. If you suspect the phone jack is not working, plug a phone into it and try it out.

The satellite dish] itself needs to be checked next. Just be careful up there. Is it still in proper position, or did a storm move it out of place? Once you are satisfied that it is connected and in the right position, move on to the next step.

Use the tiny red “Reset” button on the DirecTV box. It may find the signal, at this point, meaning you are back in business. If it doesn’t, however, continue to the next step.

Disconnect the “Satellite In” cable from the DirecTV box. Unplug the DirecTV from the power outlet. Let it sit for five minutes and plug it back in. Do not put the “Satellite In” cable back in just yet. Turn on the DirecTV box and wait for the “Searching for Signal” message.

Then, plug the “Satellite In” cable back into the box. This should resolve your problem. If not, you will have to contact DirecTV and let them know you have some malfunctioning equipment.

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